Info text

With more than 7,300 stores in 11 different countries, ALDI SOUTH is one of the world’s largest food retailers. It is our mission to supply our customers with high-quality food at the best possible prices. In doing so, we follow our own unique concept of consistency, simplicity and responsibility. ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used, at both national and international level. Within the scope of transnational projects, our experts develop IT solutions for worldwide deployment at ALDI SOUTH.

Your Job

What this role looks like.

• Leading, managing and supporting one of the Central Cross Service Management teams, ensuring alignment with company objectives and contributing to the overall success of the organisation
• Fostering a positive, inclusive and innovative work environment by encouraging collaboration and professional development among team members
• Establishing and nurturing a Community of Practice (CoP) for cross-functional teams to share best practices, drive innovation and streamline operational processes
• Designing and conducting regular “operations readiness fitness” checks to ensure preparedness and efficiency across all departments
• Collaborating with department heads to implement strategic corrective actions, ensuring optimal operational performance and achievement of business objectives
• Overseeing the (re-)onboarding process for new and existing products into the organisation’s support structure, ensuring that teams are well prepared to deliver top-notch support
• Serving as a thought leader and change agent in driving operational excellence across the organisation

Your Profile

What you bring with you.

• University degree or apprenticeship with a focus on IT or business
• Proven experience in a management role in cross-functional operations or service management
• Strong leadership and interpersonal skills with demonstrated experience in team development, mentoring and driving cross-functional collaboration
• Track record of improving cross-departmental operations and driving continuous process improvement
• Experience in conducting operational readiness assessments and leading product onboarding initiatives
• Strong analytical and problem-solving skills with the ability to thrive in a dynamic, fast-paced environment
• Fluent in English 

Desirable extras.

• Experience not only in managing but also in setting up IT service centres (offshoring, nearshoring) in an international context
• Extensive experience working in multicultural, diverse teams and understanding global business challenges
• ITIL certification 

Your Benefits

What you will get in return.

• Partial mobile working within Germany, incl. hardware budget
• Attractive remuneration
• State-of-the-art technologies
• Future-oriented training and development
• Modular onboarding and buddy
• Corporate health management programme

Your Tech Stack

What you will work with.

• M365
• SAP
• Many more depending on the job