IT Service Transition Specialist (m/f/x)
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full-time - fixed-term contract
ALDI International Services SE & Co. oHG
04/01/2025
Shared Services | IT-Consulting
455216
Your Job
What this role looks like.
- Managing service onboarding and decommissioning as well as changes and transitions throughout the service life cycle
- Planning and coordinating global service transition activities based on checklists (templates) as well as creating status reports (milestones) prior to commissioning services
- Coordinating, monitoring and validating relevant ITSM activities for the introduction of new and the adaptation of existing IT services (e.g. training progress, developing support functions, etc.)
- Providing support and advice to IT service owners in planning, managing and implementing IT service transition activities
- Assuming responsibility for continuous improvement by liaising with relevant stakeholders involved in the ITSM process (e.g. Service Desk, Incident Management, etc.) and considering relevant projects
Your Profile
What you bring with you.
- Degree in business administration, information technology or engineering or a comparable qualification (apprenticeship) with relevant professional experience
- Assertive and sociable team player with strong communication skills
- Flexibility, commitment and ability to communicate diplomatically
- Structured and independent working style as well as very good German and English language skills
Desirable extras.
- Experience in IT service management (e.g. in a transition manager role)
- ITIL knowledge (e.g. ITIL 4 Foundation)
- Initial professional experience in IT project management
Your Benefits
What you will get in return.
- Partial mobile working within Germany, incl. hardware budget
- State-of-the-art technologies
- Attractive remuneration as well as holiday and Christmas bonuses
- Future-oriented training and development
- Modular onboarding and buddy
- Corporate health management programme
Your Tech Stack
What you will work with.
- M365
- SAP
- Many more depending on the job
Ready to shape the change?
Apply now in a few moments - without a cover letter!
About your work environment
With more than 7,300 stores in 11 different countries, ALDI SOUTH is one of the world’s largest food retailers. It is our mission to supply our customers with high-quality food at the best possible prices. In doing so, we follow our own unique concept of consistency, simplicity and responsibility. ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used, at both national and international level. Within the scope of transnational projects, our experts develop IT solutions for worldwide deployment at ALDI SOUTH.
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