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IT Service Expert - Transportation Management (m/f/x)
02. Open
Experienced
IT-Jobs: Supply Chain & Logistics
ALDI International Services SE & Co. oHG, Mintarder Straße 36-40, 45481 Mülheim an der Ruhr
Mintarder Straße 36-40
Mülheim an der Ruhr
45481
Germany (DE)
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full-time
nach Vereinbarung
ALDI SÜD
IT Service Expert - Transportation Management (m/f/x) (ID:467509)

<h4 class="intro">Bitte nicht bearbeiten</h4>

At ALDI DX, we develop innovative digital products and services for our employees as well as our customers in 11 ALDI SÜD countries and over 7,300 ALDI SÜD stores worldwide. We drive digital value to offer great quality at the lowest price. 
We will be guided along the way by the three core values of the ALDI SÜD Group – simplicity, reliability and responsibility. Our team and our performance are also at the heart of everything we do at ALDI DX.

<h3 class="jd">Your Tasks</h3>

  • Managing and monitoring the processes and KPIs agreed with our internal clients and IT service providers for our SAP TM services 
  • Assuming the role of central contact person with operational responsibility for knowledge management, service requests, standard operations procedures, service onboardings and contract management 
  • Working closely together with our international and national IT and business units
  • Managing our external service partners (onshore/offshore) as well as forming a stable and successful long-term cooperation
  • Continuously identifying, implementing and communicating process improvements with all stakeholders 

<h3 class="jq">Your Profile</h3>

  • Degree with a focus on information technology, or comparable professional experience
  • Several years of experience working in international IT operations and in service provider management in an intercultural environment, ideally in the area of logistics
  • Experience in using IT Service Management (ITIL) and operative and transitional processes
  • Creative, solution-focused, flexible, assertive with sound diplomatic skills
  • A confident and competent demeanour at all times
  • Committed and sociable team player with excellent communication skills
  • Very good English language skills

<h3 class="jb">Our Benefits</h3>

  • Mobile working within Germany incl. equipment
  • Attractive remuneration
  • State-of-the-art technologies
  • Future-oriented training and development
  • Modular onboarding and buddy
  • Health activities

<h3 class="jb">Dein Tech Stack</h3>Header

  • M365
  • Service Now
  • Confluence
     
Apply now and become part of a team in which everyone contributes to the common success!

Regardless of the texts and images in our recruiting materials, we emphasize that everyone is equally welcome at ALDI SÜD.
Travel:  partial mobile working within Germany

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