Working student IT Service Management (m/f/d)
02. Open
IT-Jobs: Processes & Tools
ALDI International Services SE & Co. oHG
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
part-time (by arrangement)
nach Vereinbarung
Working student IT Service Management (m/f/d) (ID:375582)

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ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. A modern application landscape needs standardised and flexible architectures to support business processes in the best possible way. At ALDI SOUTH, this means a worldwide integration of our business processes. Become part of our international team of experts and shape the future of retail at ALDI SOUTH IT.

<h3 class="jd">Your Tasks</h3>

  • Analysing and developing conceptual questions for the optimisation of the international IT process landscape in the area of IT Service Management (ITSM) and implementing the daily process administration
  • Closely collaborating with the ITSM process owners for the joint development and updating of process standards
  • Supporting the implementation of working groups dealing with process-related topics
  • Creating and updating process documents and training materials
  • Independently implementing, extending and executing manual and automated trials of various ITSM processes in ServiceNow
  • Supporting the IT Service Management team in the operative day-to-day business

<h3 class="jq">Your Profile</h3>

  • A degree with a focus on information technology (computer science, business informatics, information sciences, etc.)
  • Passion for IT and confident use of the standard MS Office applications
  • Initial theoretical and ideally also practical experience in the fields of IT and IT Service Management
  • Good English language skills to enable collaboration with international colleagues
  • Independent, reliable and structured work approach
  • Above-average level of commitment and team spirit, as well as interpersonal and communication skills

<h3 class="jb">Our Benefits</h3>

  • Mobile working within Germany incl. equipment 
  • International projects 
  • Attractive hourly wage 
  • Working hours that can easily be integrated into your daily study routine 
  • Prospect of permanent employment 
  • Health activities