(Senior) IT Manager - Enterprise Service Management (m/f/d)
02. Open
ALDI International Services SE & Co. oHG
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
nach Vereinbarung
(Senior) IT Manager - Enterprise Service Management (m/f/d) (ID:307601)

<h4 class="intro">Bitte nicht bearbeiten</h4>

ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. A modern application landscape needs standardised and flexible architectures to support business processes in the best possible way. At ALDI SOUTH, this means a worldwide integration of our business processes. Become part of our international team of experts and shape the future of retail at ALDI SOUTH IT.

<h3 class="jd">Your Tasks</h3>

  •  Introducing service management principles in various business units, including HR and Stores
  • Comprehensively advising departments in order to ensure smooth and consistent processes and services
  • Managing global projects for the digitalisation of our enterprise services 
  • Expanding our existing enterprise service management solution (ServiceNow)
  • Managing and continuously developing your own team
  • Working closely with national and international departments, as well as with external development partners

<h3 class="jq">Your Profile</h3>

  • In-depth expertise in process analysis and documentation (e.g. Six Sigma, Lean, Kaizen, BPMN or EPK)
  • Experience in process automation using workflow tools
  • In-depth knowledge and practical experience in designing services and developing related concepts (service design thinking, service blueprinting)
  • Theoretical and practical knowledge of agile methods
  • Experience in leading and developing individual employees and teams
  • Very good English language skills

<h3 class="jb">Our Benefits</h3>

  • Mobile working within Germany incl. equipment and flexible working hours 
  • State-of-the-art technologies 
  • Attractive remuneration as well as holiday and Christmas bonuses 
  • Future-oriented training and development 
  • Modular onboarding and buddy 
  • Health activities 
Travel:  Mobile working within Germany