Knowledge & Collaboration Manager (m/f/d)

Date: Nov 6, 2021

Location: Mülheim an der Ruhr, BW, DE, 45481

Company: ALDI SÜD

Knowledge & Collaboration Manager (m/f/d)
02. Open
IT-Jobs: Customer Interaction
IIT Customer Interaction
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
nach Vereinbarung
95-175 [Kombi] Lang: Jobvector 6W / Jobware 60T / Stellenanzeigen.de 90T
Knowledge & Collaboration Manager (m/f/d) (ID:210207)

<h4 class="intro">Bitte nicht bearbeiten</h4>

ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. The Customer Interaction department of our Digital Services unit focuses on how our customers use and experience our services online. Our ideal candidate would be familiar with e-commerce solutions and the use of online tools should come naturally to you. As part of the team you will help develop digital “must-haves” for various apps and websites, thus ensuring an excellent online experience for our customers.

<h3 class="jd">Your Tasks</h3>

  • Assuming responsibility for the further development and expansion of the knowledge management process as well as training of our agile product teams
  • Helping to shape the future use of knowledge in the department
  • Creating easy and intuitive access to knowledge
  • Designing and establishing ways of collaboration
  • Configuring and managing relevant tools
  • Ensuring the consistent recording, updating and documentation of relevant information, as well as regularly reviewing and auditing knowledge articles with regard to internal guidelines

<h3 class="jq">Your Profile</h3>

  • University degree with a focus on information technology or business administration
  • Several years of professional experience in a comparable position, ideally in an IT context
  • Excellent understanding of knowledge management processes and tools (e.g. Confluence)Very good knowledge of MS Teams and the M365 environment
  • Basic knowledge of IT Service Management
  • Very good writing, editing and documentation skills as well as very good communication and analytical skills
  • Fluent English language skills

<h3 class="jb">Our Benefits</h3>

  • Mobile working & flexible working hours
  • Great technologies
  • Corporate benefits
  • Holiday and Christmas bonus
  • Training & Development
  • Free fruit and beverages