IT Service Delivery Manager (m/f/x)

Date: Jun 20, 2022

Location: Mülheim an der Ruhr, NW, DE, 45481

Company: ALDI SÜD

IT Service Delivery Manager (m/f/x)
02. Open
IT-Jobs: Overarching
ALDI International Services SE & Co. oHG
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
nach Vereinbarung
95-012 [Generalist], flex Traffic 360 € Klickbudget; 95-047 [Generalist] stepstone Pro 30T; 95-052 [Generalist], 60 Tage
IT Service Delivery Manager (m/f/x) (ID:275382)

<h4 class="intro">Bitte nicht bearbeiten</h4>

ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. A modern application landscape needs standardised and flexible architectures to support business processes in the best possible way. At ALDI SOUTH, this means a worldwide integration of our business processes. Become part of our international team of experts and shape the future of retail at ALDI SOUTH IT.

<h3 class="jd">Your Tasks</h3>

  • Acting as an interface between process owners, IT service teams (build owners) and customers in the operations of our global IT solutions
  • Managing the scoping process in the release, change and request management processes in close cooperation with the IT service teams
  • Monitoring the implementation of new requirements and regularly reporting on progress
  • Assuming the role of central contact person, with responsibility for continuous improvement of processes between our internal customers, the IT service teams and the process owners
  • Using your technical expertise and understanding of processes to advise our internal customers and IT service teams on new requirements and their implementation

<h3 class="jq">Your Profile</h3>

  • Degree or other relevant IT qualification
  • Sound, overarching IT and ITIL knowledge
  • Structured, independent and solution-oriented working approach
  • Strong communication and teamwork skills
  • Fluency in English

<h3 class="jb">Our Benefits</h3>

  • Mobile Mobile working within Germany incl. equipment and flexible working hours
  • State-of-the-art technologies
  • Attractive remuneration as well as holiday and Christmas bonuses
  • Future-oriented training and development
  • Modular onboarding and buddy
  • Health activities