IT Project/ Deployment Manager Customer Interaction (m/f/d)

Date: May 27, 2022

Location: Mülheim an der Ruhr, NW, DE, 45481

Company: ALDI SÜD

IT Project/ Deployment Manager Customer Interaction (m/f/d)
02. Open
IT-Jobs: Customer Interaction
IIT Customer Interaction
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
nach Vereinbarung
IT Project/ Deployment Manager Customer Interaction (m/f/d) (ID:194601)

<h4 class="intro">Bitte nicht bearbeiten</h4>

ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. In the Customer Interaction team, you always have the customer in mind. You are familiar with e-commerce solutions and the use of online tools comes naturally to you. You will develop digital “must-haves” for various apps or websites and thus ensure an excellent online shopping experience for our customers.

<h3 class="jd">Your Tasks</h3>

  • Independently managing (rollout) projects with up to 20 teams in a customer interaction environment throughout the entire life cycle
  • Cooperating with departments in various ALDI countries
  • Establishing road maps in an agile setup in consideration of overall timelines
  • Managing (technical) interdependencies between different initiatives and projects in order to raise the business value for our ALDI stores and customers
  • Introducing and monitoring agile metrics on a project level and deriving appropriate measures
  • Stakeholder management and reporting

<h3 class="jq">Your Profile</h3>

  • Degree with a focus on information technology
  • At least five years of experience in project management 
  • Solid understanding of agile methods (Scrum, Kanban, Lean) and experience in working with scaled agile frameworks (e.g. SAFe, LeSS)
  • Strong analytical and organisational skills
  • Creative approach to solving problems with an ability to focus on details while keeping the big picture in sight
  • Fluency in English

<h3 class="jb">Our Benefits</h3>

  • Mobile working & flexible working hours
  • Great technologies
  • Corporate benefits
  • Holiday and Christmas bonus
  • Training & Development
  • Free fruit and beverages