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IT Business Analyst - Customer Solution (m/f/d)

Date: Sep 20, 2021

Location: Mülheim an der Ruhr, NW, DE, 45481

Company: ALDI SÜD

IT Business Analyst - Customer Solution (m/f/d)
02. Open
Experienced
IT-Jobs: Customer Interaction
ALDI Digital Services GmbH
Mintarder Straße 36-40
Mülheim an der Ruhr
45481
Deutschland (DE)
https://jobs.cdn-aldi-sued.de/ITimg/2020_IT-Jobs_Customer_Experience.jpg
https://jobs.cdn-aldi-sued.de/video/.mp4
https://jobs.cdn-aldi-sued.de/video/.jpg
full-time
nach Vereinbarung
95-012 [Generalist] indeed.com, flex Traffic 360 € Klickbudget; 95-175 [Kombi] Lang: Jobvector 6W / Jobware 60T / Stellenanzeigen.de 90T
ALDI SÜD
IT Business Analyst - Customer Solution (m/f/d) (ID:142202)

<h4 class="intro">Bitte nicht bearbeiten</h4>

ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. In the Customer Interaction team, you always have the customer in mind. You are familiar with e-commerce solutions and the use of online tools comes naturally to you. You will develop digital “must-haves” for various apps or websites and thus ensure an excellent online shopping experience for our customers.

<h3 class="jd">Your Tasks</h3>

  • Assuming responsibility for the interface between the business and IT with regard to the CRM system
  • Analysing and assessing requests and demands together with international stakeholders
  • Assuming responsibility for requirements engineering throughout the entire product development process
  • Ensuring the provision of system design elements, such as data migration rules and business rules
  • Supporting agile working methods

<h3 class="jq">Your Profile</h3>

  • A degree with a focus on information technology or business administration
  • Several years of professional experience in requirements management, ideally in an international and agile context
  • Relevant experience with customer solutions such as Salesforce
  • Agile mindset, persuasiveness and strong intercultural communication skills
  • Very good English language skills

<h3 class="jb">Our Benefits</h3>

  • Mobile working & flexible working hours
  • Great technologies
  • Corporate benefits
  • Holiday and Christmas bonus
  • Training & Development
  • Free fruit and beverages