Business Relationship Manager - Enterprise Service Management (m/f/d)
02. Open
IT-Jobs: Shared Services
ALDI International Services SE & Co. oHG
Mintarder Straße 36-40
Mülheim an der Ruhr
Deutschland (DE)
permanent contract
Sophia Wienhold
IT Professional
Nordrhein-Westfalen (DE-NW)
23.12.2022 11:33

Info text

With more than 7,000 stores in 11 different countries, ALDI SOUTH is one of the world’s largest food retailers. It is our mission to supply our customers with high-quality food at the best possible prices. We have a clear focus, following a unique concept of simplicity, responsibility and reliability. ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH.

Your Job

What you give your best for.

  • You will be part of a quickly growing and highly motivated team and support our internal business clients
  • You will take on an interface role between the business and IT, and confidently interact with and mediate between the two areas
  • You will determine, deliver and communicate the added value provided by the IT organisation for our internal clients from the business teams
  • You will ensure that our Global Service Desks provide the right services in the right relation (quality/costs) and support our clients in identifying the right business value metrics
  • You will ensure that the defined metrics and the underlying performance levels are met and derive suitable measures from this
  • You will develop strategies, concepts and prototypes within the team and play an important role in the strategic business development of our clients

Your Profile

What you should have.

  • You have a degree with a focus on information technology or business administration
  • You are a creative, entrepreneurial and relational thinker and are able to apply this ability to both a strategic and business level
  • You have at least two years of experience in consulting or customer success management/business relationship management
  • You are assertive, committed and a sociable team player
  • You are a strong communicator with the ability to influence stakeholders at all levels
  • Your German and English language skills are very good

Your Benefits

How we value your work.

  • Mobile working within Germany incl. equipment and flexible working hours
  • State-of-the-art technologies
  • Attractive remuneration as well as holiday and Christmas bonuses
  • Future-oriented training and development
  • Modular onboarding and buddy
  • Health activities

Your Tech Stack

What you work with, among other things.

  • M365
  • Adobe
  • SAP