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(Senior) IT Service Delivery Manager (m/f/d)

Date: May 26, 2021

Location: Mülheim an der Ruhr, NW, DE, 45481

Company: ALDI SÜD

(Senior) IT Service Delivery Manager (m/f/d)
02. Open
Experienced
IT; IT-Jobs: Connectivity
ALDI International Services GmbH & Co. oHG
Mintarder Straße 36-40
Mülheim an der Ruhr
45481
Deutschland (DE)
https://jobs.cdn-aldi-sued.de/ITimg/2020_IT-Jobs_Customer_Experience.jpg
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full-time
nach Vereinbarung
95-175 [Kombi] Lang: Jobvector 6W / Jobware 60T / Stellenanzeigen.de 90T
ALDI SÜD
(Senior) IT Service Delivery Manager (m/f/d) (ID:164861)

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ALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. A modern application landscape needs standardised and flexible architectures to support business processes in the best possible way. At ALDI SOUTH, this means a worldwide integration of our business processes. Become part of our international team of experts and shape the future of retail at ALDI SOUTH IT.

Your Tasks

  • Acting as interface between international IT service providers and customers operating global IT application solutions
  • Managing and monitoring the KPIs agreed with our IT service providers in the Incident, Problem Change and Capacity Management processes
  • Assuming responsibility for planning and continuously improving the processes between our internal customers and IT service providers as key contact
  • Using your good technical understanding to act as consultant for our internal customers to help with new requirements and their implementation
     

Your Profile

  • A university degree or similar qualifications (apprenticeship) with the main focus on IT
  • Sound overarching IT knowledge on operating applications in a data centre (private and public cloud), ideally on SAP applications on SAP S4/HANA
  • Experience in IT sourcing and project experience in cooperating with external IT service providers
  • Above-average analytical and conceptual skills
  • Interest in international cooperation and its infrastructure
  • Communication and diplomatic skills, as well as fluent English language skills
     

Our Benefits

  • Mobile working & flexible working hours
  • Great technologies
  • Corporate benefits
  • Holiday and Christmas bonus
  • Training & Development
  • Free fruit and beverages